![]() ![]() If you're uncomfortable making these changes, contact your Internet Service Provider (ISP) for help. If you’ve ruled out issues with your account and server statuses but are still having connection issues, check out these advanced troubleshooting steps. These are advanced networking changes. Use these sites or their DNS servers at your own risk. Here are a couple of free options that are available if you want to switch:ĮA does not own or operate Google DNS or Open DNS, nor can we make any changes to their pages or systems. If your DNS is unreliable, switching to a different one might help fix your connection issues. If something goes wrong with the DNS you're using, you may run into issues trying to connect to the internet. Your Internet Service Provider (ISP) uses the Domain Name System (DNS) to translate internet addresses from a human-readable address (like help.ea.com) to a computer-readable one (a string of numbers). If you bought your game through Steam, check this Steam Support page* for some extra connection help. Wait about a minute, then plug it back in, turn it back on, and try connecting again. Here’s how to clear your cache if you play using a Nintendo Switch. If you’re using a different Xbox console (like the Series S, Series X, or One), try restarting your console or performing a full power cycle to clear your cache. Learn how to clear your cache on Xbox 360. To clear your cache on a PlayStation 4 or a PlayStation 5, start your console in Safe Mode. Select the cache folders in each of the above locations and delete them manually./Library/Application Support/Electronic Arts./Users//Library/Application Support/Electronic Arts.To clear your cache on Mac, you’ll need to look for files on your computer and delete the files manually. Find EA and click the downward arrow to expand.If you can’t open the EA app, try these steps to clear your cache. Select the three dashes in the far-left corner of the EA app.If you use the EA app, follow these steps to clear your cache. Select the platform you play on below and try the recommended steps. If you’re having trouble playing EA games online, clearing the cache on your gaming platform might help. See what the minimum age for online accounts is in each country and learn what features are available with a child account here. If you have a child account, your access to features like purchases, social media, connections, and online play will be limited. Think someone may have hacked your account? Check out our article on hacked accounts. If you get a message that your account is already in use, try logging out on your other devices and logging back in. If your account was deactivated or deleted, you won’t be able to play online. Is your EA Account deactivated or deleted? ![]() If you think you were suspended or banned by mistake, let us know. If you’re not sure, you can check in My Ban History.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |